|
 3)
What about coffee and tea stains, will they come out?
Some food stains can remain because of the vegetable dyes and
other chemicals that are used in the process of making the foodstuffs.
Have a read of our Stain Guide for on the spot treatment to reduce
the risks of staining.
4) Will my carpet
shrink?
Carpets may shrink if they become too wet and it also depends
on the type of fibre that is used in the backing of the carpet.
For flooding and large water spills see our 24 hour
emergency service
5) Will the colours
run in my carpet?
No, a carpet technician should do a test patch in a non obvious
place to see if the colours will run. As a rule the colours should
be colour fast during the carpet manufacturing process.
 6)
Can I get urine smell out of my carpet?
Sometimes. The proper way to treat a urine stain is to lift the
carpet, wash the back and front and then dry before cutting out
and replacing the underlay.
7) Why is the carpet
wrinkled?
Carpet wrinkles because it has stretched and it needs to be cut
and relayed. Big Red provides a complete carpet laying service.
Please contact us for more details.
8) Why are there
dirt marks on the main walkways?
The carpet is marked from the dirt that is caught in the pile.
Vacuuming on a regular basis will help this but a regular carpet
clean will alleviate this problem.
 9)
Why is the carpet a different colour in the window area?
Carpet in a sunny area will fade.
10) Will the technician
move furniture?
Yes. They will move lounges and small items but nothing electrical
unless it is on casters.
|
